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1. What type of deliveries can I receive at a Nacex.shop Delivery Point?
2. Can I pay for the delivery when I receive the package?
3. How will I know when my order has arrived at the Nacex.shop Point?
4. Can I arrange to collect my delivery near my place of work?
5. How long do I have to go and pick up my delivery after receiving the first notification?
6. Can somebody else go to collect my order instead of me?
7. Can I return my order if I am not satisfied with my purchase?
8. Do I have to return my order to the same Point to which it was sent?
9. If I return a delivery which I paid for on receipt, who will refund the money I paid?
10. Can I find out where my order is?
11. I haven't received any notification of the arrival of my order. Why?
12. Who should I go to if I have a query about the Nacex.shop Points, website or the status of a delivery?

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